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Rental Policy

Rates

The Resort offers Weekly, Midweek and Weekend rental rates. Weekly rentals must be booked Monday through Monday (7 nights). Midweek rentals must be booked Monday through Friday (4 nights). Weekend rentals must be booked Friday through Monday (3 nights). For a more personalized stay, please give us a call at 618-364-8088.

Rates and conditions are subject to change without notice.

Additional guests may be accommodated, however, due to local fire codes, the number of guests may not exceed the maximum number the rental will sleep.

Reservations and Payments

100% of the total rental is required at the time of booking for all reservations. We accept Visa, MasterCard, Discover, American Express and PayPal.

Refunds and Cancellations

All reservations are non-refundable. If for any reason you need to change or cancel your stay with us, you will receive a credit that may be applied toward a future stay at The Resort. We do not refund due to road conditions or inclement weather. We suggest 4-wheel drive vehicles during the winter months.

Check-in / Check-out

Check-in time is 3:00 PM CST. Every effort will be made to have your unit ready but during peak season there may be a slight delay and your patience is greatly appreciated.

Check-out is promptly at 11:00 AM CST at the office, no exceptions. There is a charge of $50 for each hour late, no prorating.

The guest the unit is registered to must be the person to check-in unless previous arrangements are made. Guests must have a valid credit card and photo identification to check-in. Registered guests must be 21 years of age or older.

Liability

The owners are not responsible for any accidents, injuries or illness that occurs while on the premises or its facilities. We also are not responsible for the loss of personal belongings or valuables of the guest. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.

Pets

The Resort is pet friendly and welcomes dogs both big and small. There is a non-refundable $50.00 pet fee required at the time of arrival. We ask that all pets please be kept in a kennel if they are left unattended.

Security / Damage Deposit

There is a refundable $200 damage deposit for all cabins. This deposit will be refunded in full if there is no damage to the cabin.

Grill Safety and Fire Pit

Cabins are all wood structures surrounded by trees, please be cautious when operating the grill and the fire pit. Outside fires MUST be in the fire pit provided and tended to at all times. Also, be aware of wind conditions while using the fire pit. Do not build a fire in windy conditions.

Smoking

Our cabins are strictly non-smoking. In a situation when this is not honored, a non-refundable minimum charge of $300.00 will be applied to your account.

Conduct

Code of conduct rules must be followed by all guests. Inappropriate conduct or behavior includes and not limited to: violence, verbal or physical abuse, violating any part of this said agreement, act or acts that threaten the safety of others, annoyance to others, and unauthorized animals. Guests will be asked to leave the premises if the staff determines guests behavior is inappropriate or unacceptable.

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